Manager Technical Support | OTR Tyres | Base+Sup+FMCV
Wednesday, 14 August 2024
Bridestone Mining Solutions Australia (BMSA) is a market leader in the tyre & mining services industry and is renowned for its global reputation for quality products, continuous improvement & cutting-edge application of technology.
OurOTR (Off The Road) Tyres are manufactured specifically to customer requirements selecting fromBMSA’s broad menu of technical capabilities to create a product with outstanding performance in multiple areas considering environmental, load and operating variables. Bridgestone tyres are supported by a range of products and services including iTrack tyre pressure and temperature monitoring as well as wheel/rim supply and repair.
Our mission:Serving Society with Superior Quality
To support our mission, we seek an experiencedManager to work out of ourPerth Office and lead a small team of technical specialists, our Technical Product Support team in the West.
The Benefits
- Competitive salary and fully maintained company vehicle
- Career development within the global Bridgestone business
- 5 days extra leave every year after 2 years of employment
- An extra 5 days leave as a one off at each 5 year employment milestone
- Health checks / free flu shots
- Product discounts on Bridgestone Tyres
- Additional benefits & staff discounts
The Role - Manage and work closely with your team to:
- Collaborate closely with sales personnel to facilitate the best product selection
- Develop and implement ‘added value’ initiatives that assist in the promotion of the BMSA product range
- Identify new product development opportunities through planned, well organised and executed field trials
- Proactively respond to all technical enquiries and issues arising from customers and/or BMSA personnel
- Provide regular and appropriate technical training for BMSA personnel and customers
- Monitor and effectively manage product performance guarantees and warranties
- Liaise with Statutory Bodies and other stakeholders to assist in reinforcing BMSA's leadership credentials
- Promote iTrack and BMSA related products to existing and potential customers
- Assist sales personnel with Supply Tenders for customers
About You - Essential
- Demonstrated managerial experience driving a high performing team
- An engineering/technical background, preferably within the mining or heavy equipment industries
- Solid computer skills with good working knowledge of MS Office suite (particularly Excel)
- An engineering/technical qualification from a recognised tertiary institution
- Problem identification and problem-solving skills
- Highly developed organisational and planning skills
- High level data analysis and manipulation skills
- Acceptance of frequent and regular travel
- Strong commitment to safety of yourself and others
- A valid driver’s licence
- Current work rights in Australia
About You – Preferred
- Exposure to OTR tyres via a tyre OEM or mining industry
Join a global leader and take on your next professional challenge!
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